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Understanding Health Insurance Terms: Key to Making the Right Choice

Understanding Health Insurance Terms: Key to Making the Right Choice
  • 14 Sep 2023
  • Redaksi Liveaman
  • Mins

Health insurance is one of the crucial aspects of maintaining our financial well-being for ourselves and our families. However, the terms used in health insurance contracts can often be confusing. This article will discuss some key terms in health insurance, why understanding these terms is important, and how to choose the right health insurance policy with a better understanding of these terms.

Flexible Health Insurance Policy

One of the frequently encountered terms in health insurance is a “flexible health insurance policy.” This policy allows policyholders to select and customize their coverage based on their needs and budgets. For example, you can choose how much coverage you want, including the type of protection, the premium amount, and various other add-ons. A flexible health insurance policy allows you to have greater control over your insurance.

Cancellation and Suspension of Health Insurance Policies

Understanding the consequences of canceling or suspending a health insurance policy is crucial. Cancellation is the act of terminating the policy before the specified term ends. Examples of situations where cancellation might be necessary include getting a new job with different health insurance benefits or deciding to switch to a different insurance provider. On the other hand, suspension is a delay in premium payments without losing insurance coverage. This might be an option if you are facing financial difficulties but want to maintain your policy.

Reimbursement of Claims and Denied Claims in Health Insurance

When you receive healthcare and file a claim with the insurance company, there are two possible outcomes: reimbursement of claims and denied claims. Reimbursement of claims occurs when the insurance company pays all or part of the healthcare expenses that you have paid upfront.

For instance, if you undergo a medical examination with a cost of $1,000 and your policy has a deductible of $500, the insurance company will reimburse $500. On the other hand, denied claims happen when the insurance company refuses to pay your claim. This can occur if your claim does not meet the policy’s requirements, such as receiving care from a non-network doctor.

Also read: Maximizing the Benefits of Health Insurance: Tips and Tricks

Why Understanding These Terms Is Important

Understanding these terms in health insurance is crucial because they can impact your decisions when selecting an appropriate policy. Without a good understanding of these terms, you may end up with a policy that does not align with your needs or expectations. For example, if you don’t understand how reimbursement of claims works, you might be confused as to why the insurance company did not cover the entire cost of your treatment when, in reality, you were only responsible for a portion of the expenses.

Moreover, having a solid grasp of health insurance terms helps you avoid unwelcome surprises in the future, such as unwanted policy cancellations or unfair claim denials.

How to Choose the Right Health Insurance by Understanding These Terms

To choose the right health insurance, the first step is to understand the terms associated with health insurance. After that, consider several factors:

  1. Personal Needs: Evaluate your healthcare needs and those of your family members. How much coverage do you need? Do you require extras like dental or vision coverage or mental health care? For example, if you or a family member has a history of eye problems, it’s essential to select a policy that includes vision checkups and eyeglasses.
  2. Budget: Determine how much premium you can comfortably pay regularly without straining your finances. Don’t choose a policy with extensive benefits if the monthly premiums exceed your financial capacity. For instance, if you’re a freelance worker with an unstable income, opt for a policy with adjustable premiums to match your financial situation.
  3. Future Planning: Consider potential changes in your healthcare needs in the future and ensure that your policy can accommodate them. For instance, if you plan to have children or anticipate needing more intensive medical care as you age, ensure your policy can adjust without significantly increasing your premiums.
  4. Compare Offers: Don’t settle for the first offer you come across. Compare various insurance offers from different companies to find the one that best suits your needs and budget. For example, this comparison can help you discover the best value for your money. For instance, Company A may offer lower premiums than Company B for similar coverage.
  5. Read Carefully: Before signing an insurance contract, read all the terms and conditions carefully. Make sure you understand all the requirements, including how policy cancellation and suspension work. For example, if you come across terms or phrases you don’t understand, such as a “waiting period,” seek clarification from the insurance agent or the relevant insurance company.
  6. Consult a Professional: If you find it challenging to navigate health insurance or still feel confused about it, don’t hesitate to consult an insurance agent or financial professional. They can provide in-depth guidance and advice tailored to your situation. For example, they can help you fine-tune the right coverage based on your healthcare needs and provide information about any additional benefits you may require.


Health insurance is a significant investment in your and your family’s well-being. Understanding key terms in health insurance, such as flexible health insurance policies, policy cancellations and suspensions, and reimbursement of claims and denied claims, is the first step in selecting a policy that suits your needs and budget. 

With a good understanding, you can make wiser decisions, avoid unexpected surprises, and feel more confident in your healthcare journey. For example, an individual who understands these terms will be better equipped to choose a health insurance policy that aligns with their personal situation, providing optimal protection in the long run. So, take the time to comprehend these terms before deciding on the health insurance that’s most suitable for you and your family.

Aman is a company that offers various health protection products for employees. By having reliable employee insurance like Aman, the company can provide essential benefits to its employees. In the long run, this can improve employee satisfaction, productivity, and retention. When it comes to employee health benefits, Aman is the right choice to assist companies and employees in meeting their health protection needs, register now!

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